Useful Resources

Do you need Claims Assistance?

Should you need help while our offices are closed, please contact our 24/7 Client Support at 866-255-3167.

Accidents happen. When an incident occurs, RWO is here to guide you through the claims process. RWO has a dedicated claims staff to assist you with your claim in order to help you get the best results.

Reporting incidents to your insurance company as soon as possible can help resolve the situation more quickly. Please contact us immediately, and we will address your needs and will help to make sure your claims are reported properly to the insurance carrier. If you are unable to reach us during normal business hours, please contact our 24-hour service line that is available seven days a week, 866-255-3167.

Alternatively, if you would like to contact your insurance company directly, below is a list of the insurance companies we represent and their claims contact information. If you report a claim directly, we will be notified by the insurance company of your claim; however, the notification can often take a number of days for us to receive.

Personal Insurance Claims

AEGIS Insurance 800-233-2160 Hartford Insurance Company 800-243-5860
Agency Insurance Company 800-492-5629 Kemper Insurance 866-536-7376
Brethen Mutual 800-621-4264 MAIF 800-492-7120
CHUBB Insurance Group 800-252-4670 Montgomery Mutual 301-924-6093
Cumberland Ins. Group 866-232-6992 Ohio Casualty 866-255-5530
Encompass Insurance 800-588-7400 Penn National 800-388-4764
Farmers Insurance Group 888-435-7764 Progressive 800-776-4737
Foremost Insurance Group 888-662-6616 SAFECO Insurance 800-332-3226
Frederick Mutual Insurance 301-663-9522 Selective 866-455-9969
Hallmark Insurance Company 800-486-5616 State Auto 800-722-5246
Harleysville Insurance 800-892-8877 Travelers 800-252-4633

Commercial Insurance Claims

ACE 866-324-8222 Hartford Insurance Company 800-243-5860
AIG/Chartis 866-642-5246 IWIF 888-410-1400
Berkley Mid-Atlantic 877-262-4178 MAIF 800-492-7120
Brethen Mutual 800-621-4264 Main Street America 877-425-2467
CHUBB Insurance Group 800-252-4670 Montgomery Mutual 301-924-6093
CNA 877-574-0540 Ohio Casualty 866-255-5530
Companion 800-753-0404 Penn National 800-766-2245
Cumberland Insurance Company 800-232-6992 Philadelphia Insurance Company 877-438-7459
Deep South 888-802-5246 Progressive 800-776-4737
Eastern Alliance 717-396-7095 Selective 866-455-9969
FCCI Insurance Group 770-673-2004 State Auto 877-722-5246
Frederick Mutual Insurance 301-663-9522 Travelers 800-252-4633
Guard 800-673-2465 Utica 800-598-8422
Hanover 800-628-0250 Vanliner Insurance Company 800-325-3619
Harleysville Insurance 800-892-8877 Zurich 800-987-3373
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