Useful Resources

Do you need Claims Assistance?

Should you need help while our offices are closed, please contact our 24/7 Client Support at 866-255-3167.

Accidents happen. When an incident occurs, RWO is here to guide you through the claims process. RWO has a dedicated claims staff to assist you with your claim in order to help you get the best results.

Reporting incidents to your insurance company as soon as possible can help resolve the situation more quickly. Please contact us immediately, and we will address your needs and will help to make sure your claims are reported properly to the insurance carrier. If you are unable to reach us during normal business hours, please contact our 24-hour service line that is available seven days a week, 866-255-3167.

Alternatively, if you would like to contact your insurance company directly, below is a list of the insurance companies we represent and their claims contact information. If you report a claim directly, we will be notified by the insurance company of your claim; however, the notification can often take a number of days for us to receive.

Personal Insurance Claims

AEGIS Insurance 800-233-2160 Hartford Insurance Company 800-243-5860
Agency Insurance Company 800-841-5241 Kemper Insurance 866-536-7376
Brethen Mutual 800-241-2541 MAIF 800-492-7114
CHUBB Insurance Group 800-252-4670 Montgomery Mutual 800-561-0178
Cumberland Ins. Group 866-794-6399 Ohio Casualty 866-255-5530
Encompass Insurance 800-588-7400 Penn National 800-766-2245
Farmers Insurance Group 888-243-8789 Progressive 800-776-4737
Foremost Insurance Group 800-527-3907 SAFECO Insurance 800-332-3226
Frederick Mutual Insurance 866-212-5246 Selective 866-455-9969
Hallmark Insurance Company 800-486-5616 State Auto 800-766-1853
Harleysville Insurance 800-892-8877 Travelers 800-252-4633

Commercial Insurance Claims

ACE 800-433-0385 Hartford Insurance Company 800-327-3636
AIG/Chartis 866-642-5246 IWIF 888-410-1400
Berkley Mid-Atlantic 877-262-4178 MAIF 800-492-7114
Brethen Mutual 800-241-2541 Main Street America 877-425-2467
CHUBB Insurance Group 800-252-4670 Montgomery Mutual 800-561-0178
CNA 877-262-2727 Ohio Casualty 800-366-6446
Companion 800-845-2724 Penn National 800-766-2245
Cumberland Insurance Company 800-232-6992 Philadelphia Insurance Company 800-765-9749
Deep South 888-802-5246 Progressive 800-776-4737
Eastern Alliance 855-533-3444 Selective 866-455-9969
FCCI Insurance Group 800-226-3224 State Auto 800-766-1853
Frederick Mutual Insurance 866-212-5246 Travelers 800-238-6225
Guard 888-639-2567 Utica 800-866-1914
Hanover 800-628-0250 Vanliner Insurance Company 800-325-3619
Harleysville Insurance 800-892-8877 Zurich 800-987-3373